Privacy Policy

Privacy Policy
Effective Date: May 29, 2025

SpineLUX Pain & Ortho ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website ("Site") or interact with us.

We may collect the following types of information from you:

1. Personal Information

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Physical address
  
  
• Payment details (if applicable for services rendered)
  
  

2. Non-Personal Information

• Browser type and version
  
  
• IP address
  
  
• Device type
  
  
• Pages visited on our Site
  
  
• Time and date of your visit
  
  

3. Health Information
If you choose to provide health-related information through appointment forms or inquiries, this information will be handled in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), if applicable.

We use the information we collect for the following purposes:

• To Provide Services: Schedule appointments, respond to inquiries, and deliver orthopedic and chiropractic care.
  
  
• Communication: Send confirmations, reminders, updates, or marketing communications (you can opt out at any time).
  
  
• Improvement: Enhance the functionality and usability of our Site.
  
  
• Legal Compliance: Fulfill any legal or regulatory requirements.
  
  

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: With third-party vendors or contractors who assist us in operating our business (e.g., scheduling software or payment processors).
  
  
• Legal Obligations: When required to comply with legal processes or protect our rights.
  
  
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
  
  

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
  
  
• Correction: Request corrections to inaccurate or incomplete data.
  
  
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
  
  
• Opt-Out: Opt out of marketing communications.
  
  

To exercise these rights, please contact us at ax@spinelux.com.

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies collect information about your browsing behavior, such as:

• Pages visited
  
  
• Time spent on the Site
  
  
• Clicks and navigation patterns
  
  

You can control or disable cookies through your browser settings. However, doing so may limit certain features of the Site.

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any linked websites.

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately at ax@spinelux.com.

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised effective date. Your continued use of the Site constitutes your acceptance of the updated policy.

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us:

Email: ax@spinelux.com
Phone: 214-920-9111
Address: 100 East Royal Lane, Irving, TX, USA